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Best Rate Guarantee

Where can I find the best rates?

Our best rate guarantee and promotions are available at http://perth.frasershospitality.com/en/offers.html or via our Reservation Department. Contact us by phone on +61 8 9261 0000 or by e-mail at reservations.perth@frasershospitality.com

Are pets allowed?

Guide Dogs are welcome at Fraser Suites Perth. No other pets are permitted.

What is the maximum number of guests allowed in each residence type?

Each apartment covers the following number of guests:
Studio Deluxe & Studio Premier: 2 guests
1 Bedroom: 3 Guests (Extra charges apply for 3rd guest accommodated on rollaway)
2 Bedroom: 5 Guests (Extra charges apply for 5th guest accommodated on rollaway)
Kindly contact our reservations department for further requests or clarification.

Where is the closest bank, ATM and exchange office located?

The closest ATM is 200 metres from the hotel and closest Bank is 800 metres.  Our concierge can provide directions.

How do I get to the hotel?

Fraser Suites Perth is easily accessible from the airport and train stations.  The hotel is within the Perth city free transit zone:- all buses within the city centre are free of charge and the bus stops immediately outside the hotel. The distance from the airport to Fraser Suites Perth is 11km.  Continue on Brearley Avenue, turn left onto the Great Eastern Highway, turn right onto the Causeway and then continue into Adelaide Terrace.  The hotel is on your right after you cross the bridge.

What is the cancellation policy?

To avoid incurring cancellation charges, cancellation requests must be received 24 hours prior to arrival, before 3pm Perth time.

Are there any recommended shopping destination?

Perth City shopping malls include the Hay Street Mall and Murray Street Mall.  High end luxury stores are located in King Street. Shopping areas just outside the city include Fremantle, Leederville, Subiaco and Claremont.  There are also lots of weekend markets in Perth.  Ask our concierge for recommendations.

Are there any recommended attractions in Perth?

There are lots to see and do in Perth and Australia, each offering a different and unique experience. Check out the attractions https://perth.frasershospitality.com/en/attractions.html or check with our Client relations Executives for recommendations.

Is it possible to store my luggage at the hotel before check-in?

Yes, you may leave your luggage with our concierge.

What is the reception operating hours?

The reception, concierge and security services are 24/7.

Is airport shuttle service provided?

We recommend travelling by taxi or pre-arranging your transfer with Airport-Connect shuttle or a limousine service.  Costs apply - please contact frontoffice.fsp@frasershsopitality for assistance

Is on-site parking available and what is the cost?

Fraser Suites Perth has limited onsite undercover secure parking and is subject to availability. Car park rate is $30.00 per car per day.

Please pull in to the entrance of the hotel and collect your parking key access at the reception upon check in.

Directions to hotel car park:

  1. From Adelaide Terrace, turn left to Hay Street.
  2. At the next set of lights, continue left onto Hay Street.
  3. Turn left to Erskine Link.
  4. Follow the burgundy directional floor arrows to the designated Fraser Suites Perth car park area.
  5. The hotel car park area is identified by the car park spaces painted in burgundy which is located at the rear of the car park.

When all hotel bays area full, we have the following options available:

City of Perth parking

  • Located on De Vlamingh Avenue (150 m – 2 minute walk)
  • Monday - Friday (8am – 6pm)   $3.70
  • Saturday, Sunday & Public Holidays   Free 
  • Please note this area is closely monitored and fines may apply if parking not kept up to date

Queens Riverside (Wilsons Car Park)

  • Located on Moreau Parade (Directly adjacent to hotel)
  • 0 - 1 Hour   $3.60
  • 1 – 2 Hours   $7.20
  • 3 Hours Max   $10.80
  • Please note this area is closely monitored and fines may apply if parking not kept up to date

Fortescue Centre Car Park

  • 23 Plain Street, East Perth (350 m – 4 minute walk)
  • Monday – Friday 4+ Hours   $29.00
  • Saturday, Sunday & Public Holidays  2+ Hours   $15.00

Are the residences handicap-friendly?

Yes, we have a total of nine wheelchair accessible rooms

Are newspapers provided?

Complimentary local Newspapers are available on request and a supply is also provided in the foyer and on each accommodation floor.

Are baby cots and extra beds available?

Baby cots are free of charge and extra beds must be pre-arranged and are chargeable at AUD80/per day. Some room types will not be able to accommodate baby cots and/or extra rollaway beds. Please contact frontoffice.fsp@frasershsopitality for assistance.

What are the type of beds provided?

All rooms and apartments are configured with King Beds.  King Splits are available in both Studio Deluxe and One Bedroom.

Are laundry services provided?

Yes, all one-bedroom apartments are equipped with in-room washer and dryer.  In addition, we also provide laundry and dry cleaning services.

What are the available dining options?

Heirloom Restaurant on the ground floor of Fraser Suites Perth is open daily for breakfast and dinner.  We also offer 24 hour room service.

What time is breakfast served?

6.00am-9.30am Monday-Friday and 7.00am-10.30am Saturday, Sunday and public holidays

What is the check-out time?

The check out time is at 11:00. Should you like to request for a late check out, kindly check with our Client relations executive.

What is the check-in time?

3.00pm

Is internet access provided?

Complimentary wifi access is available throughout the property

Are there fitness facilities provided?

We have an indoor pool, sauna and gym open from 6.30am to 10.00pm, 24/7 extensive gymnasium and bike hire.

What are the services and facilities offered?

Fraser Suites Perth offers extensive facilities and services including a Lobby bar, an indoor pool, bike hire, and many business complements . For a comprehensive list of our facilities, please visit https://perth.frasershospitality.com/en/facilities.html

What is the cancellation policy?

To avoid incurring cancellation charges, cancellation requests must be received 24 hours prior to arrival, before 3pm Perth time.